• Menu
  • Skip to right header navigation
  • Skip to main content
  • Skip to primary sidebar

Introverted Moms

A Quiet Community

  • About Jamie
  • Blog
  • Book
  • Community
  • Shop
  • Members
    • My Dashboard
    • My Account
    • Member Support
    • Audio Series
    • Forum
    • Habit Help
    • Literary Life Coaching
    • Homeschool Support
    • On Personality
    • Read the World
    • Seasonal Offerings
    • Community Archive
  • Log In
  • About Jamie
  • Blog
  • Book
  • Community
  • Shop
  • Members
    • My Dashboard
    • My Account
    • Member Support
    • Audio Series
    • Forum
    • Habit Help
    • Literary Life Coaching
    • Homeschool Support
    • On Personality
    • Read the World
    • Seasonal Offerings
    • Community Archive
  • Log In

Member Support

Here are some of our most frequently asked Member Support questions:

a

Can I pay via PayPal instead of Stripe?

No, so sorry! Paypal’s integration into MemberPress (our membership site platform) is not as good as Stripe, and doesn’t allow members control over their own subscriptions in the same way, which is why we use Stripe instead.

a

How do I access the content in the community site?

All content is digital, delivered through our private membership site. When you log in, you’ll be able to download and print PDFs, participate in the forums, and stream audio or video files.

Nothing will be mailed to you, which means you get instant access to everything! You’ll find everything you need on your Membership Dashboard.

a

Can I gift a membership to someone else?

Yes you can, but for annual membership only.

To gift an annual membership:

– Email support@infusedcomms.com with the recipient’s name and email address. We’ll send you an invoice to pay via PayPal.
– Upon payment we’ll email you a unique gift code that you can send to your gift recipient for them to sign up at their leisure.

If your gift recipient wants to continue with membership after their gifted year, they can simply update their account with their own payment info.

a

What happens after I sign up?

After purchasing, you’ll be logged into the site.

You’ll have access to everything right away! As new content is added, we’ll let you know about it on your Membership Dashboard so that you don’t miss a thing!

a

What Time Zone is the membership calendar in?

The calendar automatically adjusts to the time zone on your computer or device!

a

How do I get support?

To help us efficiently solve any support issues that arise for community members we use a ticket system (it helps keep all the support requests within the platform rather than in email inboxes).

Tickets can be submitted in the forum section of the site here: https://community.introvertedmoms.com/support/
Simply give your request a title and fill out the issue/concern/support need in the box.

While don’t have a 24/7 support team like Facebook, we promise to review every request and personally respond as soon as we can!

a

How do I update my credit card?

Follow these steps to update your credit card:

• Log in to your account
• On Your Dashboard page click the “My Account” button
• Click Subscriptions
• Click Update
• Update your credit card information and hit submit

a

How do I upgrade to quarterly or yearly membership?

Follow these steps to upgrade your account:

• Log in to your account
• On Your Dashboard page click the “My Account” button
• Click Subscriptions
• Click Change Plan
• Choose the new plan you want and hit “Select Plan”

You’ll see a pro-rated amount for the amount you’ve paid on your current plan plus the new term and then the amount for each billing period thereafter.

a

How do I cancel my membership?

If you need to cancel, log into “Your Account” from your dashboard to do so.

Please note that if you are cancelling for financial reasons, we have a variety of “pay what you can” levels that we’d be happy to share with you! Send an email to support@infusedcomms.com to request more info.

 

* NOTE: If you don’t see your question answered, just log in, head to the forum and submit a support ticket (the “Support” tab).

Site Footer

  • facebook
  • instagram
  • pinterest
  • twitter

Copyright © 2025 Infused Communications · All Rights Reserved · Disclosure & Privacy Policy · Support